I am very pleased with the service, the customer service, the expertise, the workmanship, and the timeliness of the repairs I've had done here. So my only complaint is the work that had to be done, which isn't their fault! Lol My transmission needed serious repair, and rather than beat the other guys quote (which they could have done), they reminded me that if I repaired it, I'd be pouring $2000 into a transmission with 120K miles in it, and that type of transmission is known to blow up after 100K. Rather than waste the two grand on a repair that might not last a week, they argued it would be better in the long run to replace it. Yes it cost a bit more, and I had to jump through a few hoops. Cause who has that kind of money laying around? But I did it, and I'm glad I did. The car is in great shape and now I can have peace of mind knowing my money was well spent, and the car will serve me another 100K hopefully. Sometimes the advice we need the most isn't the advice we want to hear. But those who will give it to you anyway, those are the folks you hang on to.